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Shipping Policy

We process all orders within 1–3 business days.
Shipping times vary depending on your location and selected shipping method.

  • Standard Shipping: 5–10 business days

  • Express Shipping: 2–5 business days

You’ll receive a confirmation email with tracking information once your order has shipped.
We are not responsible for delays caused by the carrier or customs.

If you have any questions about your order, please contact us at vutapes.online@gmail.com

 

​Refund Policy
Thank you for shopping at Vutape)!

We offer refund and/or exchange within the first 10 days of your purchase, if 10 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges

Your item must be unused and in the same condition that you received it.

The item must be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Only regular priced items may be refunded, sale items cannot be refunded.

If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

No Exchanges.

Late or missing refunds

If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

If you have done all of this and you still have not received your refund yet, please contact us at (email and or phone number)

Shipping

Please do not send the product back to the manufacturer. It must be sent to the Origin Address mentioned in your package.

You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.

The explanations and information provided herein are only general explanations, information and samples. You should not rely on this article as legal advice or as recommendations regarding what you should actually do. We recommend that you seek legal advice to help you understand and to assist you in the creation of your shipping policy.

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